Mego

Privacy Policy

Effective Date: 2026/02/25
Last Updated: 2026/02/25

Mego provides guidance for clarity and reflection. It is not medical, legal, or financial advice. Consult qualified professionals for decisions in those areas.

Privacy Policy Summary

This summary highlights the key points. The full policy follows below.

• You can use Mego as a guest without creating an account. In guest mode, your birth inputs are processed ephemerally and are not stored on our servers.
• Birth inputs (date of birth, optional birth time, birth place) may be saved locally on your device so you do not need to re-enter them.
• If you create an account, we store your profile data on our servers to enable backup and multi-device sync. You can delete your account and all associated server-side data at any time.
• We do not sell your personal data. We do not share your raw birth inputs with third parties for their own purposes.
• We use trusted service providers (e.g., hosting, authentication, analytics) who process data on our behalf under contractual safeguards.
• If AI-based features are used, we send only derived or computed outputs to AI providers, not your raw birth inputs, unless a specific feature requires it and you initiate that action.
• We do not knowingly collect data from children under 16.
• You have the right to access, correct, and delete your data. Contact us at privacy@mego.ai.

Full Privacy Policy

1. Who We Are

Mego is a mobile and web application operated by GIAS VENTURES PRIVATE LIMITED, a company incorporated in India. Mego is available at https://mego.ai and through mobile app stores. Throughout this policy, “we,” “us,” and “our” refer to GIAS VENTURES PRIVATE LIMITED.

Mego provides daily “Protect / Adjust / Act” guidance and a 10-minute plan to help you navigate uncertainty. The app uses astrology-based timing algorithms (rooted in Vedic computation methods) to generate computed outputs that inform your daily guidance. We present this as a clarity and decision-support tool.

2. What Data We Collect

2.1 Birth Inputs (Required for Core Functionality)

To compute your daily guidance, we collect the following inputs:

• Date of birth — required.
• Birth time — optional; you may indicate that your birth time is unknown.
• Birth place — a city name that you type in. We do not request device GPS or location permissions to collect this.

These inputs are sent to our backend servers to generate your computed outputs (see Section 4 for details on how we process them).

2.2 Account Information (Optional)

You can use Mego as a guest. If you choose to create an account, we collect:

• Authentication credentials — your email address (via Google Sign-In) or phone number (via OTP verification), depending on the login method available.
• Optional profile fields — such as your name, gender, or display preferences. These are never required.

2.3 Derived and Computed Data

From your birth inputs, we generate derived attributes and computed outputs (e.g., daily signals, timing assessments, and personalised plans). These are the processed results of our algorithms and do not include your raw birth inputs in their stored form.

2.4 Usage and Technical Data

Like most apps, we may automatically collect:

• Device type, operating system, and app version.
• Interaction data such as screens viewed, features used, and session duration.
• Crash logs and performance diagnostics.

This data is collected in aggregate or pseudonymised form and is used to improve Mego’s stability and user experience. We do not use this data to identify you personally.

2.5 Data We Do Not Collect

We do not collect precise device location (GPS). We do not collect contacts, photos, files, or any data from other apps on your device.

3. How We Use Your Data

We use the data described above for the following purposes:

• Providing core functionality: processing your birth inputs to generate daily guidance, timing signals, and personalised plans.
• Account services: if you create an account, enabling backup, multi-device sync, and profile management.
• Improvement and analytics: understanding usage patterns (in aggregate) to improve the app, fix bugs, and develop new features.
• Communications: responding to your support inquiries or sending essential service-related notifications. We do not send marketing emails unless you opt in.
• Safety and compliance: protecting against fraud, abuse, and legal obligations.

4. How We Process Birth Inputs

This section explains how your birth inputs are handled, depending on whether you use Mego as a guest or as a logged-in user.

4.1 Guest Mode (No Account)

When you use Mego without an account, your birth inputs (date of birth, birth time, birth place) are sent to our servers solely for the purpose of computing your outputs. The processing works as follows:

• Ephemeral processing: your raw birth inputs are used to perform the computation and generate results. We do not persistently store your raw birth inputs on our servers after the computation is complete.
• No server-side profile: in guest mode, no user profile or account record is created on our servers.
• On-device storage: the app may save your birth inputs locally on your device so that you do not need to re-enter them each time you open the app. This data remains on your device and is under your control.
• Derived outputs: the computed results may be cached on your device for performance. On the server side, we may retain aggregated, de-identified analytics derived from computations, but these are not intended to identify you.

Note: Transient processing (e.g., server memory during computation, encrypted transit logs) is a normal part of any internet-based service. “Ephemeral” means we do not write your raw birth inputs to persistent server-side storage in guest mode.

4.2 Account Mode (Logged In)

If you create an account and log in, we may store your birth inputs and derived outputs on our servers to provide:

• Profile backup, so your data is not lost if you change or lose your device.
• Multi-device sync, so your guidance is consistent across devices.

You can delete your account and all associated server-side data at any time (see Section 9).

5. Sharing and Service Providers

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal data to any third party.

5.2 Service Providers

We work with trusted service providers who process data on our behalf to operate and improve Mego. These may include providers of:

• Cloud hosting and infrastructure.
• Authentication services (e.g., identity verification for login).
• Analytics and crash reporting.
• Customer support platforms.

Each service provider is bound by contractual obligations to process your data only as instructed by us, to maintain appropriate security measures, and not to use your data for their own independent purposes.

5.3 AI-Powered Features

Certain features may use AI or large language model (LLM) services to generate text-based explanations, summaries, or reports. When this occurs:

• We send only derived or computed outputs and non-identifying context to the AI provider — not your raw birth inputs, wherever technically feasible.
• If a specific feature requires sending raw birth inputs to an AI provider, this will only occur when you initiate that feature, and we will disclose this clearly at the point of use.
• AI providers process data under contractual terms that restrict them from using your data to train their own models or for any purpose beyond fulfilling our requests.

5.4 Legal and Safety Disclosures

We may disclose data if required to do so by law, regulation, legal process, or governmental request, or where necessary to protect the safety, rights, or property of Mego, our users, or the public.

6. Data Retention

| Data Type | Guest Mode | Account Mode | | --- | --- | --- | | Raw birth inputs | Not stored on servers. May be stored locally on your device. | Stored on servers for backup and sync. Deleted when you delete your account. | | Derived / computed outputs | May be cached on your device. Server retains only aggregated, de-identified analytics. | Stored on servers alongside your profile. Deleted when you delete your account. | | Account info (email/phone) | Not applicable. | Retained while your account exists. Deleted when you delete your account. | | Usage and technical data | Aggregated and de-identified. Retained for analytics purposes. | Same as guest mode. |

We retain personal data only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is deleted or de-identified.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/HTTPS).
• Access controls limiting who within our organisation and among our service providers can access personal data.
• Regular review of our data collection, storage, and processing practices.

No method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. If you become aware of a security issue, please contact us at privacy@mego.ai.

8. Children’s Privacy

Mego is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under this age, we will take reasonable steps to delete it promptly. If you believe a child has provided us with personal data, please contact us at privacy@mego.ai.

9. Your Rights and Controls

9.1 In-App Controls

• Edit your profile: update or remove optional fields such as name, gender, or preferences at any time.
• Clear local data: you can clear locally stored birth inputs and cached outputs from within the app or by clearing the app’s data through your device settings.
• Delete your account: if you have an account, you can delete it from within the app. This will remove your profile, stored birth inputs, and associated data from our servers.

9.2 Privacy Rights by Location

Depending on where you live, you may have certain rights regarding your personal data under applicable law. These may include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing of your data.
• Request portability of your data in a structured format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@mego.ai with sufficient detail for us to verify your identity and process your request. We will respond within the timeframe required by applicable law.

9.3 Indian Data Protection Rights

If you are based in India, you may have rights under the Digital Personal Data Protection Act, 2023 (DPDPA). These include the right to access information about processing, the right to correction and erasure, the right to grievance redressal, and the right to nominate another person to exercise your rights on your behalf. You may exercise these rights by contacting us at privacy@mego.ai.

10. International Data Transfers

GIAS VENTURES PRIVATE LIMITED is based in India. Your data is primarily processed in India. However, our service providers (e.g., cloud infrastructure, analytics, AI services) may process data in other jurisdictions. When data is transferred outside your country of residence, we rely on contractual safeguards and the security measures of our service providers to ensure an adequate level of protection.

11. Cookies and Local Storage

The Mego website (mego.ai) may use cookies and similar technologies for essential functionality (e.g., maintaining session state) and analytics. The mobile app uses local device storage (e.g., shared preferences or local databases) to store your birth inputs and cached outputs on your device. We do not use cookies for advertising or behavioural targeting.

12. Third-Party Links

Mego may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where appropriate, by providing notice through the app or by email. We encourage you to review this policy periodically.

Your continued use of Mego after a change becomes effective constitutes your acknowledgement of the updated policy. If you disagree with any changes, you should stop using Mego and, if applicable, delete your account.

14. Legal Basis for Processing

We process your personal data on the following legal bases, as applicable under the laws of your jurisdiction:

• Performance of a service: processing your birth inputs is necessary to provide you with the core functionality of Mego.
• Consent: where you voluntarily create an account and provide additional profile information, or where required by applicable law.
• Legitimate interests: analysing aggregated, de-identified usage data to improve Mego, ensure security, and prevent abuse.
• Legal obligations: where we are required to process or retain data to comply with applicable laws.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• General support: support@mego.ai
• Privacy inquiries and data rights requests: privacy@mego.ai

GIAS VENTURES PRIVATE LIMITED